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CITY OF WEST CHICAGO
PUBLIC AFFAIRS COMMITTEE
AGENDA ITEM SUMMARY
ITEM TITLE:
AGENDA ITEM NUMBER: TA.
Extension of Ride DuPage Transportation Program
FILE NUMBER:
Resolution No. 24-R-0093 COMMITTEE AGENDA DATE: Dec. 16, 2024
COUNCIL AGENDA DATE: Dec. 16, 2024
STAFF REVIEW: Tom Dabareiner, AICP SIGNATURE L——
APPROVED BY CITY ADMINISTRATOR: Michael SIGNATURE
Guttman
In April of 2019, the City Council executed an Intergovernmental Agreement with Pace Bus for a one-
year pilot paratransit program known as Ride DuPage, which was extended for one year in 2020. A
three-year extension to the program was executed in April of 2021 that expired in April of 2024. Earlier
this year, the City executed an extension with a term ending at the end of this calendar year. Pace has
submitted to the City a new IGA that will extend the program through December 31, 2025.
Ride DuPage enhanced the existing transportation program that was previously offered only through
Winfield Township by increasing the travel boundaries and expanding the hours of service. Ride Du-
Page provides paratransit services for disabled residents and those 65 years and older. Since the
program began in 2019 through the end of November of this year, 76 residents have registered with
the program with 643 trips having occurred.
ACTION PROPOSED:
Consideration of the Intergovernmental Agreement with Pace Bus to continue the Ride DuPage para-
transit program until December 31, 2025.
COMMITTEE RECOMMENDATION:
ATTACHMENTS:
Draft Resolution
Draft Intergovernmental Agreement with Pace

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RESOLUTION NO. 24-R-0093
A RESOLUTION AUTHORIZING THE MAYOR TO EXECUTE A CERTAIN
INTERGOVERNMENTAL AGREEMENT BETWEEN THE CITY OF WEST
CHICAGO AND PACE, THE SUBURBAN BUS DIVISION OF THE REGIONAL
TRANSPORTATION AUTHORITY
BE IT RESOLVED by the City Council of the City of West Chicago, in regular session
assembled, that the Mayor is hereby authorized to execute and the Executive Office Manager is
authorized to attest a certain Intergovernmental Agreement between the City of West Chicago
and Pace, the Suburban Bus Division of the Regional Transportation Authority, in substantially
the form attached hereto and incorporated herein as Exhibit “A”.
APPROVED this 16th day of December 2024.
AYES:
NAYS:
ABSTAIN:
ABSENT:
Mayor Ruben Pineda
Attest:
Valeria Perez, Executive Office Manager

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INTERGOVERNMENTAL AGREEMENT — RIDE DUPAGE
City of West Chicago
This Intergovernmental Agreement — Ride DuPage (“Agreement”) is between the City of West
Chicago, an Illinois municipal corporation (“Sponsor”), and Pace, the Suburban Bus Division of
the Regional Transportation Authority, an Illinois municipal corporation (“Pace”).
Pace was established under the Regional Transportation Authority Act (70 ILCS 3615/1.01 et seq.)
to aid and assist public transportation in the six-county northeastern Illinois area.
Article VII, section 10 of the Constitution of the State of Illinois (Ill. Const. art. VII, § 10)
authorizes units of local government to contract or otherwise associate among themselves in any
manner not prohibited by law or ordinance.
The Intergovernmental Cooperation Act (5 ILCS 220/1 et seq.) authorizes and encourages
intergovernmental cooperation.
The parties are units of local government within the meaning of article VII, section 10 of the
Constitution of the State of Illinois (III. Const. art. VII, § 10) and have the power and authority to
enter into this Agreement.
The parties want to promote and encourage the use of public transportation by improving the
availability of paratransit service to residents of DuPage County, Illinois who are disabled, are
seniors, or have limited access to conventional modes of transportation.
Sponsor is a member of the Inter-Agency Paratransit Coordinating Council (“IAPCC”), an
association of governments, non-profit agencies, and citizen representatives working to improve
paratransit service in DuPage County, Illinois since 1995.
The IAPCC has implemented the coordinated paratransit services known as Ride DuPage
(“Project”) and, in connection therewith, has established an operations committee consisting of
participating sponsors of the Project (“Operations Committee”).
The County of DuPage serves as lead agency for the Project.
Sponsor wants Pace to serve, and Pace wants to serve, as the Project coordinator responsible for
entering into contracts with Carriers for the Paratransit Service and with a contractor for the
Mobility Management/Call Center Services.
The parties want to enter into this Agreement to memorialize their respective rights and obligations
in connection with the Project.
In consideration of the foregoing recitals, the mutual promises contained in this Agreement, and
other good and valuable consideration, the receipt and sufficiency of which are hereby
acknowledged, the parties agree as follows:
1. Project Description. Demand response curb-to-curb Paratransit Service will be provided
for registered Eligible Riders as described in Exhibit A in the service area depicted in Exhibit B.
Demand response door-to-door Paratransit Service will be available upon a rider’s request and
with Pace’s prior approval.
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2.
3.
Funding.
a.
Pace shall submit its invoices to Sponsor for Sponsor’s portion of the Operating
Cost. Each invoice will summarize the services delivered, will be in a format
mutually agreed to by the parties, and will request reimbursement for itemized costs
required to perform the services. Sponsor shall pay Pace at the rates agreed to in
Pace’s contracts with Carriers.
Within 30 days after receipt of a Pace invoice in accordance with paragraph 2(a),
Sponsor shall pay Pace, or cause Pace to be paid, the amounts invoiced. Sponsor
may not deny a properly documented invoice, in whole or in part, without
reasonable cause. Sponsor will not be required to pay Pace more often than
monthly. Sponsor shall mail payment to:
Pace, the Suburban Bus Division of the RTA
550 W. Algonquin Road
Arlington Heights, IL 60005
Attention: Accounts Payable
Notwithstanding anything to the contrary in this Agreement, in 2025 only, Pace
will provide Sponsor with a subsidy not to exceed $1,970. That subsidy will be
calculated monthly at 75% of the Operating Deficit on a year-to-date basis.
Responsibilities.
In accordance with paragraph 2, Sponsor will be responsible for reimbursing Pace
for all costs that Pace incurs in fulfilling its obligations under this Agreement.
Reimbursable costs include but are not limited to administrative and operating costs
and costs to manage the Project, subject to prior approval by Sponsor.
The Operations Committee will be responsible for the development of
Administrative Policies and/or Procedures, which are subject to the prior approval
of Pace and the County of DuPage. Sponsor will be responsible for the
implementation of and oversight of compliance with Administrative Policies and/or
Procedures.
Sponsor will be responsible for executing and maintaining any agreements
necessary to provide the transportation services as described in Exhibit A to the
service area depicted in Exhibit B.
The participating sponsors of the Project will be responsible for developing service
parameters for the Project, which are subject to the prior approval of Pace and the
County of DuPage. Those service parameters include but are not limited to service
boundaries, rider eligibility, fare structure, days and hours of service, and resolution
of issues related to Eligible Rider compliance with usage guidelines.
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e. The Operations Committee will be responsible for developing service standards for
the Project, which are subject to the prior approval of Pace and the County of
DuPage. Pace shall cooperate with the County of DuPage to establish consistent
service standards for the Project. Pace may make minor revisions to service
standards upon prior written notification to, and concurrence by, the County of
DuPage.
f. Pace shall enter into contracts with Carriers for the Paratransit Service and a
contractor for the Mobility Management/Call Center Services; the Carriers and
contractor shall be contractors responsible to Pace.
Pace may limit the hours available for the scheduling of trip requests and
dispatching of vehicles in connection with the Project. Determination of the hours
and days of service for Pace-funded services provided to satisfy federal and/or state
ADA guidelines will not require the approval of Sponsor or the County of DuPage.
The parties acknowledge that the mobility management/call center will handle calls
for other entities in addition to Sponsor.
g. Pace will be responsible for preparing a monthly written report indicating the cost
of Paratransit Service provided by Pace’s contractors in connection with the Project
within the reporting month and for submitting that report, together with its invoice,
to Sponsor within 60 days following the end of each month of services.
h. Within its approved budget, Pace will be responsible for maintaining appropriate
contractor staffing levels to provide all necessary services relating to the Project.
i. Pace will be responsible for ensuring that its contractor(s) providing dispatch
service in connection with the Project are available during all hours in which a
vehicle transporting an Eligible Rider is in service.
j. Pace will be responsible for compiling data relating to the quantity, quality, and
cost of the Paratransit Service provided by Pace’s contractors in connection with
the Project and for providing that data to Sponsor within 45 days following the end
of each month of services.
k. Pace will be responsible for providing Sponsor with access to the reports specified
in Exhibit C upon Sponsor’s request.
1. Pace will be responsible for requiring that all vehicle operators employed by
Carriers providing services pursuant to this Agreement possess a valid Illinois
driver’s license appropriate to the vehicle operated and that those Carriers meet the
minimum requirements for the operation of passenger transportation as mandated
by applicable local, state, and federal laws, statutes, ordinances, rules, and
regulations. All operator and Carrier licenses as may be required by state or local
governmental and/or regulating authorities must be maintained in good standing
annually.
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m. Pace will not be responsible for any failure to provide the services required of it
under this Agreement due to circumstances beyond its control but will make every
reasonable effort to restore those services as soon as practicable.
n. The parties will be responsible for ensuring that no person will be denied the
opportunity to participate or be subjected to discrimination in connection with the
Project because of race, creed, color, age, sex, national origin, or the presence of
any sensory, mental, or physical disability, or in any manner contrary to applicable
local, state, and federal laws, statutes, ordinances, rules, and regulations, including
Title VI of the Civil Rights Act of 1964 and 49 C.F.R. part 21 (Nondiscrimination
in Federally-Assisted Programs of the Department of Transportation — Effectuation
of Title VI of the Civil Rights Act of 1964).
oO. Pace shall require Carriers to obtain and maintain insurance coverage and furnish
Pace with evidence of such coverage, including a certificate of insurance. Pace shall
provide Sponsor with a copy of the certificate of insurance upon written request by
Sponsor.
4. Compliance.
a. The parties shall comply with all applicable local, state, and federal laws, statutes,
ordinances, rules, and regulations, including but not limited to section 2-105(A)(4)
of the Illinois Human Rights Act (775 ILCS5/2-105(A)(4)), as amended.
b. The parties shall obtain licenses, permits, and other approvals required for the
Project.
5. Indemnification. Sponsor shall indemnify, defend, and hold harmless Pace and Pace’s
officers, directors, employees, and agents from and against any and all liability, losses, damages,
claims, suits, payments, settlements, judgments, demands, awards, expenses, and costs, including
attorneys’ fees, resulting from Sponsor’s intentional or negligent acts or omissions concerning the
performance of any of Sponsor’s obligations under this Agreement. Pace shall indemnify, defend,
and hold harmless Sponsor and Sponsor’s officers, directors, employees, and agents from and
against any and all liability, losses, damages, claims, suits, payments, settlements, judgments,
demands, awards, expenses, and costs, including attorneys’ fees, resulting from Pace’s intentional
or negligent acts or omissions concerning the performance of any of Pace’s obligations under this
Agreement. No party will be liable for or be required to indemnify the other party for claims based
upon the intentional or negligent acts or omissions of third persons. Upon written notice by a party
claiming indemnification (“Claimant”) to the indemnifying Party (“Indemnitor”) regarding any
claim which Claimant believes to be covered under this paragraph 5, Indemnitor shall appear and
defend all suits brought upon that claim and shall pay all costs and expenses related to that claim,
but Claimant has the right, at Claimant’s option and expense, to participate in the defense of any
suit, without relieving Indemnitor of Indemnitor’s obligations under this paragraph 5.
6. Term and Termination.
a. This Agreement will be in effect beginning January 1, 2025 and will continue
thereafter through December 31, 2025 unless terminated earlier by a party in
accordance with this Agreement.
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b. Either party may terminate this Agreement upon 60 days’ advance written notice
to the other party.
7. Headings. The headings in this Agreement are for reference and convenience only and will
not affect the meaning or interpretation of this Agreement.
8. Waiver. Failure of a party to exercise any right or pursue any remedy under this Agreement
will not constitute a waiver of that right or remedy.
9. Assignment. No party may assign, delegate, or otherwise transfer all or part of its rights
and obligations under this Agreement without the prior written consent of the other party.
10. Amendment. No changes, amendments, or modifications to this Agreement will be valid
unless they are in writing and signed by the duly authorized signatory of each party.
11. Entire Agreement. This Agreement, including the introductory recitals and attached
exhibits, which are hereby incorporated into and made a part of this Agreement, constitutes the
entire agreement between the parties and supersedes any prior written or oral understandings,
agreements, or representations between the parties that may have related in any way to the subject
matter of this Agreement, and no other written or oral warranties, inducements, considerations,
promises, representations, orinterpretations, which are not expressly addressed in this Agreement,
will be implied or impressed upon this Agreement.
12. Survival. Any provision of this Agreement that imposes an obligation after termination
or expiration of this Agreement will be deemed to survive termination or expiration of this
Agreement.
13. Pace Board Authority. This Agreement has been properly authorized by the Pace Board
of Directors.
14. Severability. If any provision of this Agreement or amendment thereto is held invalid or
unenforceable by an Illinois court of competent jurisdiction, that provision will be deemed severed
therefrom, and the remaining provisions will remain in full force and effect.
15. Binding Effect. This Agreement will be binding upon the parties and their respective
directors, officers, employees, agents, representatives, successors, and approved assigns.
16. Force Majeure. A party will not be held liable to another party for damages or be deemed
to have breached this Agreement for failure or delay in performing any obligation under this
Agreement if the failure or delay is caused by or results from causes beyond the reasonable control
of and without the fault or negligence of the affected party, including war, fire, flood, other acts of
God, acts of the government in either its sovereign or contractual capacity, acts of another
contractor in the performance of a contract with the government, civil disturbance, a terrorist act,
pandemic, epidemic, quarantine restrictions, freight embargoes, unusually severe weather, or a
labor strike or lockout. The affected party shall promptly notify the other party of those force
majeure circumstances, specifying the cause and the expected duration of the delay, and shall
promptly undertake all reasonable steps necessary to cure those force majeure circumstances. Ifa
condition of force majeure continues for more than 30 consecutive days, Pace, in its sole discretion
and after written notice to Sponsor, may immediately terminate this Agreement for convenience.
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Where an event of force majeure occurs after a party’s failure or delay in performance, the
breaching party will not be released from liability.
17. | Counterparts. This Agreement may be executed in counterparts, each of which when so
executed and delivered will be deemed an original and all of which when taken together will
constitute one and the same agreement.
18. Electronic Signatures. This Agreement may be executed through the use of electronic
signatures. Electronic signatures and signatures scanned and transmitted via email will be deemed
original signatures for purposes of this Agreement.
18. Governing Law, Jurisdiction, and Venue. This Agreement will be governed by and
construed in accordance with the laws of the State of Illinois without regard to principles of
conflicts of law, and the parties shall submit to the exclusive jurisdiction and venue of the state
courts of DuPage County, Illinois for any dispute arising out of or related to this Agreement.
19. Authorization. The signatories to this Agreement represent and warrant that they have full
authority to sign this Agreement on behalf of the party for whom they sign. Ifa party signs this
Agreement but fails to date its signature, the date that the other party receives the signing party’s
signature on this Agreement will be deemed to be the date that the signing party signed this
Agreement.
20. Notice. Any notice under this Agreement must be in writing and must be given in the
following manner:
a by personal delivery (deemed effective as of the date and time of delivery);
b. by commercial overnight delivery (deemed effective on the next business day
following deposit of the notice with a commercial overnight delivery company); or
c. registered or certified mail, return receipt requested, with proper postage prepaid
(deemed effective as of the third business day following deposit of the notice in the
U.S. mail).
Business days are defined as Monday through Friday, excluding federal holidays. Business hours
are defined as 8:00 a.m. to 5:00 p.m. Central Time on Monday through Friday, excluding federal
holidays. The notice must be addressed as follows or to such other address as either party may
specify in writing:
If to Sponsor:
City of West Chicago
475 Main Street
West Chicago, IL 60185
Attention: City Planner/Assistant Director
If to Pace:
Pace, the Suburban Bus Division of the Regional Transportation Authority
550 W. Algonquin Road
Arlington Heights, IL 60005
Attention: Executive Director
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21.
Definitions.
As used in this Agreement:
“Administrative Policies and/or Procedures” means the policies and/or procedures for the
day-to-day operations of the Project, including but not limited to dispatching, scheduling,
reporting, and billing.
“Carrier” means a public or private entity providing passenger transportation on a regular
and continuing basis in connection with the Project.
“Eligible Rider” means any person who is determined to be eligible for the Paratransit
Service provided in connection with the Project.
“Eligible Trip” means paratransit transportation taken by a registered Eligible Rider to a
destination that is approved by Sponsor in connection with the Project.
“Mobility Management/Call Center Services” means the handling of calls in connection
with the Project, including but not limited to service monitoring, trip reservations, trip
scheduling, dispatching, facilitation of Carriers, rider registration, travel planning, service
coordination, and providing travel information.
“Operating Cost” means the total Operating Deficit minus the Pace Contribution in
connection with the Project.
“Operating Deficit” means the Operating Expense minus the applicable fare revenue and
liquidated damages in connection with the Project.
“Operating Expense” means the total cost incurred by Pace to operate the Project but does
not include the cost incurred by Pace to provide the Mobility Management/Call Center
Services on behalf of Sponsor.
“Pace Contribution” means Pace’s budgeted annual subsidy for the Project as set forth in
paragraph 2(c).
“Paratransit Service” means the provision of demand responsive transportation by a Carrier
in connection with the Project.
[REMAINDER OF THIS PAGE INTENTIONALLY LEFT BLANK.
SIGNATURE PAGE FOLLOWS.]
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The parties have caused this Agreement to be executed by their respective duly authorized
signatory on the dates below.
SPONSOR PACE
Signature Signature
Melinda J. Metzger
Printed Name Printed Name
Executive Director
Title Title
Date Date
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EXHIBIT A
PROJECT DESCRIPTION
TRIP Monday through Friday: 6:00 a.m. to 6:00 p.m. Central Time
RESERVATION | Saturday, Sunday, and Holidays: 8:00 a.m. to 5:00 p.m. Central Time
METHOD
Reservations will be accepted at the Pace call center one to seven days in
advance of the day of Service.
Trips requested on the same day of the Service may be accommodated if
the schedule allows.
Subscription service (as defined by Pace) is allowable. Riders are to
contact Sponsor to apply for subscription service.
SERVICE AREA | DuPage County and the surrounding areas.
SERVICE HOURS | Seven days a week, 24 hours a day, including holidays.
Whenever possible, pick-up times are negotiated to optimize the
efficiency of daily routes.
ONE-WAY FARE
$2.00 to load vehicle and $1.00 for every mile thereafter.
Registered riders are allowed one personal care attendant (PCA) or
companion at no additional charge. Additional PCAs or companions are
limited to the vehicle capacity and must pay the full applicable fare. This
includes children of all ages.
RIDER The participating sponsors of Ride DuPage or their respective designee(s)
ELIGIBILITY determine rider eligibility for their constituents.
RIDER The participating sponsors of Ride DuPage shall submit registration
REGISTRATION | forms to the Pace call center through an email box designated by Pace.
Pace shall enter registrations within three to five business days after
receipt. Pace shall maintain a database of registered riders. Riders must
be registered to use the Service.
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EXHIBIT B
SERVICE AREA MAP

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EXHIBIT C
REPORTS DESCRIPTION
The following is a description of the reports available for the Project:
1.
Detailed Funding Source Report
This report is a detailed listing of one-way trips delivered for each funding source for a
specified period of time. Data provided for each trip will include associated trip data, such
as rider name, scheduled pick-up time, actual pick-up time, point of origin address,
destination address, funding sources, total cost of the trip, fare for the trip, distance of the
trip, and revenue hours (if applicable). The report period is generally monthly, but the
report is intended to have the flexibility to produce data for shorter or longer periods as
specified by the report user.
Monthly Funding Source Invoice Report
This report is a summary of trips delivered for each funding source for the purpose of
generating an invoice type report which may be used to bill funding sources for
transportation provided. The report is generally monthly, but the report is intended to have
the flexibility to produce data for shorter or longer periods specified by the report user.
Data provided for each trip will include associated trip data necessary to provide an
accounting of the amount owed by each funding source for the specified period, such as
the number of one-way trips by fare type, total cost of the trips, total expected fare,
liquidated damages deducted, and the total net reimbursement.
Missed Trip Report
This report produces a list of all trips picked up 61 or more minutes after the scheduled
time. Sufficient detail will be provided to identify the trip and to give the report user the
necessary information for review.
On-Time Performance Report
This report (late pickups) produces a list of all trips picked up 31 or more minutes late.
Sufficient detail will be provided to identify the trip and to give the report user the
necessary information for review.
Ridership by Category Report
This report is a summary, by funding source, indicating trips by fare type, late trips, missed
trips, revenue hours, denials, and miles.
Client Trip List Report
This report is a detailed listing, alphabetically by rider last name, of all trips provided
during the specified period. Data included for each trip is rider name, pick-up address,
drop-off address, fare type, and funding source.
NOTE: Pace, in its sole discretion, may design additional reports as needed.
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