===== PDF PAGE 4 ===== CITY OF WEST CHICAGO FINANCE COMMITTEE AGENDA ITEM SUMMARY ITEM TITLE: Comcast Business Internet and Network Service Renewals and Upgrades AGENDA ITEM NUMBER: 5.A. COMMITTEE DATE: September 8, 2026 COUNCIL AGENDA DATE: September 8, 2026 STAFF REVIEW: Tia Messino, Assistant City Administrator SIGNATURE__________________________ ITEM SUMMARY: The City currently uses Comcast Business for internet and network connectivity at several City facilities. Comcast has provided updated service agreements associated with the renewal and modification of these services. The proposed agreements include the following: 509 Church Street: Renewal of Comcast Business Internet Essential service, providing download speeds of up to 150 Mbps, for a 36-month term. The proposed monthly service charge is $127.90, with a one-time charge of $79.95. 412 Blakely Street: Renewal of Comcast Business Internet Essential service, providing download speeds of up to 150 Mbps, for a 36-month term. The proposed monthly service charge is $127.90, with a one-time charge of $39.95. Enterprise/Fiber Services: Renewal and modification of the City's Comcast Enterprise Services for a 24-month term. The changes include renewal of existing network connectivity, an upgrade of Ethernet Dedicated Internet service from 100 Mbps to 200 Mbps, and the addition of a /28 static IPv4 address block. The proposed Enterprise Services agreement increases recurring costs by $229.95 per month, or approximately $2,759 annually, compared with the existing service and equipment charges identified by Comcast. The additional network capacity will assist with the City's expanded use of technology across municipal operations, including increased reliance on cloud-based applications, connected systems, and other technology-dependent services. Based on the stated monthly and one-time charges, the total value of the proposed Comcast agreements is approximately $44,600 over their respective 24- and 36-month terms, exclusive of applicable taxes, fees, surcharges, maintenance, repair costs, or other charges that may apply. The agreements become binding upon execution by an authorized representative of the City. Staff is requesting authorization for the City Administrator to execute the service orders and related documents necessary to implement the proposed changes. Fiscal Impact Funding for Comcast telecommunications and internet services is included within the City's applicable operating budgets. The proposed agreements establish recurring service costs for terms of 24 and 36 months, depending on the service location. ACTIONS PROPOSED: Staff recommends that the Finance Committee recommend to the City Council authorization for the City Administrator to execute Comcast Business service agreements and related documents for the renewal and upgrade of internet and network services at various City facilities. COMMITTEE RECOMMENDATION: ===== PDF PAGE 5 ===== Company Name: City of West Chicago Order # 45648371 COMCAST BUSINESS SERVICE ORDER Service Location: Billing Location: Address 1 509 CHURCH ST Address 2 City State Zip Primary Contact Name OFC WEST CHICAGO IL 60185 Viviana Ramirez Primary Contact Phone Primary Contact Email (630) 293-2200 vramirez@westchicago.org Address 1 Zip vramirez@westchicago.org IL 509 CHURCH ST OFC WEST CHICAGO Viviana Ramirez State Billing Contact Email Address 2 City Billing Contact Name Billing Contact Phone (630) 293-2200 60185 Tax Exempt YES Service Term 36 Months EDP-$99.95BIEssential Promo Code: Customer Initials Data for regular rate. Equipment, installation, taxes and applicable fees, including Broadcast TV Fee, Regional Sports Fee, regulatory recovery fee and other charges extra and subject to change. Package includes Business Internet Essential (download speed up to 150 Mbps). Available for month to month, 1, 2, or 3 year term. Additional $10 monthly discount with enrollment in both paperless billing and automatic payments with bank account via https://business.comcast.com/myaccount within 30 days of service installation. If either paperless billing or automatic payment service is cancelled, or automatic payment method is changed to credit or debit card, the monthly service charge automatically increases by $10.00. $20 mobile discount limited to customers with Comcast Business Internet Standard service or higher who activate new Comcast Business Mobile service with minimum one Mobile Unlimited line. Mobile discount applied to Comcast Business Internet bill for 12 months. Limit one discount per account. Mobile Unlimited line must be added to account within 30 days of Internet installation and activated within 90 days of Internet installation to qualify for the mobile discount. After 12 months, or if any of the required services are cancelled or downgraded, the mobile discount will be removed. Comcast Business Internet must be installed by 7/21/2026 to qualify for the mobile discount. Package & Promotion Details SIG01 Package Services Included Qty Package Monthly Service Charge1 Package Non-Recurring Charge2 Business Internet Essential Business Internet Essential (download speeds up to 150 Mbps) 1 99.95 $ $ 0.00 Package Code: Standard Installation Fee / Change of Service Fee 79.95 27.95 Total Additional Charge $ $ $ 1 Additional Fees 79.95 Total Charge for Service Order Monthly Service Charge1 Non-Recurring Charge2 127.90 79.95 $ $ Additional Non- Recurring Charge2 Additional Monthly Service Charge1 Equipment and Additional Service(s) Qty Equipment Fee 27.95 Package Equipment Fee 1 $ Equipment Sub Total 27.95 $ OrderForm Version Page 1 of 3 v8 COMCAST BUSINESS ===== PDF PAGE 6 ===== Company Name: City of West Chicago Order # 45648371 COMCAST BUSINESS SERVICE ORDER 1 Charges identified in the Service Order Agreement are exclusive of maintenance and repair charges, and applicable federal, state, and local taxes, fees, surcharges and recoupments (however designated). 2 Non-Recurring Charges in the Service Order Agreement reflect activation and installation fees for this order. This excludes any custom installation fees. General Special Instructions 1. This Comcast Business Service Order Agreement ("Agreement") sets forth the terms and conditions under which Comcast Cable Communications Management, LLC and its operating affiliates ("Comcast") will provide the Services to the above-named customer ("Customer"). This Agreement consists of this document (this "SOA"), the Business Services Customer Terms and Conditions (the "Terms and Conditions"), and any jointly executed amendments ("Amendments") entered under the Agreement. In the event of inconsistency among these documents, the order of precedence will be as follows: (1) Amendments, (2) Terms and Conditions, and (3) this SOA. This Agreement shall commence and become a legally binding agreement upon Customer's execution of the SOA. The Agreement shall terminate as set forth in the Terms and Conditions. The Terms and Conditions are located at https://business.comcast.com/terms-conditions-smb. Capitalized terms not otherwise defined in this SOA shall have the meaning ascribed to them in the Terms and Conditions. Use of the Services is also subject to the then-current Acceptable Use Policy for High-Speed Internet Services (the "AUP") located at https://business.comcast.com/customer- notifications/acceptable-use-policy (or any successor URL), and the then-current Privacy Statement (the "Privacy Policy") located at https://business.comcast.com/privacy-statement (or any successor URL), both of which Comcast may update from time to time. AGREEMENT Modifications: All modifications to the Agreement, if any, must be captured in a written Amendment, executed by an authorized Comcast Vice President and the Customer. All other attempts to modify the Agreement shall be void and non-binding on Comcast. Customer by signing below, agrees and accepts the Terms and Conditions of this Agreement. 3. Title SIG05 SIG04 SIG03 SIG02 CUSTOMER SIGNATURE Date By signing below, Customer agrees and accepts the Terms and Conditions of this Agreement. General Terms and Conditions can be found at http://business.comcast.com/terms-conditions/index.aspx FOR COMCAST USE ONLY Sales Representative Code Sales Representative Sales Manager Approval Division Sales Manager Name Central Edgar Garcia Richard Kasprzyk Signature Name Once your service appointment is scheduled, you must provide Comcast with 24-hours’ notice if you need to cancel. If you fail to cancel at least 24 hours before your scheduled appointment and miss your appointment, a missed appointment fee will apply unless otherwise prohibited. 4. Each Comcast Business Service ("Service") carries a thirty (30) day money back guarantee. If within the first thirty (30) days following installation of a new Service, Customer is not completely satisfied, Customer may cancel the Service and Comcast will issue a refund for the monthly recurring charge paid for the first thirty (30) days of Service, excluding any custom installation fees, voice usage charges, fees, taxes, surcharges and optional service fees. Customer will be charged for any non-refundable fees and other charges. In order to be eligible for the refund, Customer must cancel the new Service within thirty (30) days of installation and return any Comcast-provided equipment in good working order. In no event shall the refund exceed $500.00. If Customer uses the Service in the first thirty (30) days, Customer will be refunded its subscription fees, but charged the applicable one-time fee. For the avoidance of doubt, this money back guarantee does not apply to renewals of an existing Service. 2. OrderForm Version Page 2 of 3 v8 COMCAST BUSINESS ===== PDF PAGE 7 ===== Company Name: City of West Chicago Order # 45648371 COMCAST BUSINESS SERVICE ORDER BUSINESS INTERNET CONFIGURATION DETAILS Transfer Existing Comcast.net Equipment Number of Static Ips Business Web No 0 Comcast Owned No OrderForm Version Page 3 of 3 v8 COMCAST BUSINESS ===== PDF PAGE 8 ===== Company Name: City of West Chicago Order # 45648351 COMCAST BUSINESS SERVICE ORDER Service Location: Billing Location: Address 1 412 BLAKELY ST Address 2 City State Zip Primary Contact Name OFC WEST CHICAGO IL 60185 Viviana Ramirez Primary Contact Phone Primary Contact Email (630) 293-2200 vramirez@westchicago.org Address 1 Zip vramirez@westchicago.org IL 412 BLAKELY ST WEST CHICAGO Viviana Ramirez State Billing Contact Email Address 2 City Billing Contact Name Billing Contact Phone (630) 293-2200 60185 Tax Exempt Yes Service Term 36 Months EDP-$99.95BIEssential Promo Code: Customer Initials Data for regular rate. Equipment, installation, taxes and applicable fees, including Broadcast TV Fee, Regional Sports Fee, regulatory recovery fee and other charges extra and subject to change. Package includes Business Internet Essential (download speed up to 150 Mbps). Available for month to month, 1, 2, or 3 year term. Additional $10 monthly discount with enrollment in both paperless billing and automatic payments with bank account via https://business.comcast.com/myaccount within 30 days of service installation. If either paperless billing or automatic payment service is cancelled, or automatic payment method is changed to credit or debit card, the monthly service charge automatically increases by $10.00. $20 mobile discount limited to customers with Comcast Business Internet Standard service or higher who activate new Comcast Business Mobile service with minimum one Mobile Unlimited line. Mobile discount applied to Comcast Business Internet bill for 12 months. Limit one discount per account. Mobile Unlimited line must be added to account within 30 days of Internet installation and activated within 90 days of Internet installation to qualify for the mobile discount. After 12 months, or if any of the required services are cancelled or downgraded, the mobile discount will be removed. Comcast Business Internet must be installed by 8/21/2026 to qualify for the mobile discount. Package & Promotion Details SIG01 Package Services Included Qty Package Monthly Service Charge1 Package Non-Recurring Charge2 Business Internet Essential Business Internet Essential (download speeds up to 150 Mbps) 1 99.95 $ $ 0.00 Package Code: Standard Installation Fee / Change of Service Fee 39.95 27.95 Total Additional Charge $ $ $ 1 Additional Fees 39.95 Total Charge for Service Order Monthly Service Charge1 Non-Recurring Charge2 127.90 39.95 $ $ Additional Non- Recurring Charge2 Additional Monthly Service Charge1 Equipment and Additional Service(s) Qty Equipment Fee 27.95 Package Equipment Fee 1 $ Equipment Sub Total 27.95 $ OrderForm Version Page 1 of 3 v8 COMCAST BUSINESS ===== PDF PAGE 9 ===== Company Name: City of West Chicago Order # 45648351 COMCAST BUSINESS SERVICE ORDER 1 Charges identified in the Service Order Agreement are exclusive of maintenance and repair charges, and applicable federal, state, and local taxes, fees, surcharges and recoupments (however designated). 2 Non-Recurring Charges in the Service Order Agreement reflect activation and installation fees for this order. This excludes any custom installation fees. General Special Instructions 1. This Comcast Business Service Order Agreement ("Agreement") sets forth the terms and conditions under which Comcast Cable Communications Management, LLC and its operating affiliates ("Comcast") will provide the Services to the above-named customer ("Customer"). This Agreement consists of this document (this "SOA"), the Business Services Customer Terms and Conditions (the "Terms and Conditions"), and any jointly executed amendments ("Amendments") entered under the Agreement. In the event of inconsistency among these documents, the order of precedence will be as follows: (1) Amendments, (2) Terms and Conditions, and (3) this SOA. This Agreement shall commence and become a legally binding agreement upon Customer's execution of the SOA. The Agreement shall terminate as set forth in the Terms and Conditions. The Terms and Conditions are located at https://business.comcast.com/terms-conditions-smb. Capitalized terms not otherwise defined in this SOA shall have the meaning ascribed to them in the Terms and Conditions. Use of the Services is also subject to the then-current Acceptable Use Policy for High-Speed Internet Services (the "AUP") located at https://business.comcast.com/customer- notifications/acceptable-use-policy (or any successor URL), and the then-current Privacy Statement (the "Privacy Policy") located at https://business.comcast.com/privacy-statement (or any successor URL), both of which Comcast may update from time to time. AGREEMENT Modifications: All modifications to the Agreement, if any, must be captured in a written Amendment, executed by an authorized Comcast Vice President and the Customer. All other attempts to modify the Agreement shall be void and non-binding on Comcast. Customer by signing below, agrees and accepts the Terms and Conditions of this Agreement. 3. Title SIG05 SIG04 SIG03 SIG02 CUSTOMER SIGNATURE Date By signing below, Customer agrees and accepts the Terms and Conditions of this Agreement. General Terms and Conditions can be found at http://business.comcast.com/terms-conditions/index.aspx FOR COMCAST USE ONLY Sales Representative Code Sales Representative Sales Manager Approval Division Sales Manager Name Central Edgar Garcia Richard Kasprzyk Signature Name Once your service appointment is scheduled, you must provide Comcast with 24-hours’ notice if you need to cancel. If you fail to cancel at least 24 hours before your scheduled appointment and miss your appointment, a missed appointment fee will apply unless otherwise prohibited. 4. Each Comcast Business Service ("Service") carries a thirty (30) day money back guarantee. If within the first thirty (30) days following installation of a new Service, Customer is not completely satisfied, Customer may cancel the Service and Comcast will issue a refund for the monthly recurring charge paid for the first thirty (30) days of Service, excluding any custom installation fees, voice usage charges, fees, taxes, surcharges and optional service fees. Customer will be charged for any non-refundable fees and other charges. In order to be eligible for the refund, Customer must cancel the new Service within thirty (30) days of installation and return any Comcast-provided equipment in good working order. In no event shall the refund exceed $500.00. If Customer uses the Service in the first thirty (30) days, Customer will be refunded its subscription fees, but charged the applicable one-time fee. For the avoidance of doubt, this money back guarantee does not apply to renewals of an existing Service. 2. OrderForm Version Page 2 of 3 v8 COMCAST BUSINESS ===== PDF PAGE 10 ===== Company Name: City of West Chicago Order # 45648351 COMCAST BUSINESS SERVICE ORDER BUSINESS INTERNET CONFIGURATION DETAILS Transfer Existing Comcast.net Equipment Number of Static Ips Business Web No 0 Comcast Owned No OrderForm Version Page 3 of 3 v8 COMCAST BUSINESS ===== PDF PAGE 11 ===== Disconnect Request Form To: Attention: Direct Dial: Fax: E-Mail: A. Please accept this letter as an authorized written request to disconnect Business Class Services for: Company Name Address City State Zip Account # MACD# Ticket # B. Select one: Stop Service Date: New Address: City: State: Zip: Stop Service Date: Would you recommend our product/service to others in your industry? X Disconnect Reason: Check all that apply: Voice Disconnect Internet Disconnect Video Disconnect Smart Office Disconnect Cloud Solutions Disconnect Voice Port Out I will be porting my number(s) to: C. Approval Authorized Signature Date of Request Print Name Contact Telephone Number Final 'Bill To' Address D. Important Information regarding your company's Business Class Account EARLY TERMINATION FEE AND NOTICE OF TERMINATION If my company decides to reconnect its Business Class account, it will be assigned a new email address and Static IP (if applicable) and/or telephone number(s), as applicable. Pursuant to the General Terms and Conditions (GTC) of my company's Comcast Business Class Service Order Agreement. My company may be liable for 100% of the balance remaining if services are disconnected or terminated during the initial term (Early Termination Fee). My company will also be billed for any Comcast Equipment that is not returned to a Comcast Service Center (like cable modem and television set-top boxes). If my company is terminating Services as indicated above, this document will serve as my company’s 30 day notice of termination (as required by the GTC). My company will be responsible for outstanding amounts due for the Services through the actual date of termination. Permanent Disconnect Pursuant to Comcast's records, Early Termination Fee liability: If my company is taking (porting) its telephone number(s) to another provider, it must contact the new provider to set up service. The new provider will contact Comcast to terminate the company's Business Class Voice Service (to ensure there will be no loss of service during the transfer). Transfer Existing Service Start Service Date: COMCAST BUSINESS □ □ □ □ □ □ D D ===== PDF PAGE 12 ===== Comcast Business Next steps for disconnecting service © 2020 Comcast. All rights reserved. SLS91042-D_11.21 1 | Complete the disconnect form emailed via DocuSign. • For support on how to submit an e-signature, please reference DocuSign support. • If the reason for disconnection is not listed within the form, choose the most relevant option. • The disconnect notification period will begin on the date the form is signed via e-signature. Until then, the account will remain active and continue to be billed. For details on the service termination policy and disconnect period, reference the Comcast Business Terms & Conditions. 2 | Return your device(s) associated with your service, including modem, phone or cable box. The UPS Store® will pack and ship it for you. Just bring your equipment to The UPS Store and they’ll take care of the rest – at no cost to you. A store associate will scan the equipment serial number so your account is properly updated. Find a UPS Store location near you. If you have Connection Pro, SmartOffice, Hospitality, or Advanced Voice products, a technician will need to pick up the equipment. A member of the Comcast Business team will be reaching out to schedule a time that is convenient for you. 3 | Sign in to My Account to check final billing details. As you prepare to disconnect your services, remember to sign in to My Account to review your existing balance and check when your billing cycle ends as it relates to your final bill. If your balance appears higher, it may be due to an expiration of a promotional package or proration. If your balance is at zero and you are enrolled in Auto Pay, please turn off Auto Pay. COMCAST BUSINESS ===== PDF PAGE 13 ===== MSA ID#: IL-144163-mazad SO ID#: Account Name: Primary Contact: Viviana Ramirez Billing Account Name Title: Billing Name (3rd Party Accounts) Address 1: Address 1: 475 MAIN ST Billing Contact: Address 2: Address 2: Title: City: City: West Chicago Phone: State: State: IL Cell: Zip Code: Zip: 60185 Fax: Tax Exempt: Phone: (630) 293-2255 Email: Cell: Fax: Email: vramirez@westchicago.org Service Term (Months): 24 SUMMARY OF SERVICE CHARGES* Current Monthly Recurring Charges: $1,200.00 Total Standard Installation Fees: $0.00 Current Trunk Services Monthly Recurring Charges: $0.00 Total Trunk Services Standard Installation Fees: $0.00 Total Current Monthly Recurring Charges (all Services): $1,200.00 Total Standard Installation Fees (all Services): $0.00 Change Monthly Recurring Charges: $190.00 Change Trunk Services Monthly Recurring Charges: $0.00 Total Custom Installation Fee: Change Monthly Recurring Charges (all Services): $190.00 Total Monthly Recurring Charges: $1,390.00 Total Trunk Services Monthly Recurring Charges: $0.00 Total Monthly Recurring Charges (all Services): $1,390.00 SUMMARY OF MONTHLY EQUIPMENT FEES* Current Services Equipment Fee Monthly Recurring Charges: $39.95 Current Trunk Services Equipment Fee Monthly Recurring Charges: $0.00 Current Equipment Fee Monthly Recurring Charges (All Services): $39.95 Change Services Equipment Fee Monthly Recurring Charges: $39.95 Change Trunk Services Equipment Fee Monthly Recurring Charges: $0.00 Change Equipment Fee Monthly Recurring Charges (All Services): $39.95 Total Service Equipment Fee Monthly Recurring Charges $79.90 Total Trunk Service Equipment Fee Monthly Recurring Charges $0.00 Total Equipment Fee Monthly Recurring Charges (All Services) $79.90 By signing below, Customer acknowledges, agrees to and accepts the terms and conditions of this Sales Order. Signature: (1) Signature: (2) Sales Rep: Name: (1) Name: (2) Sales Rep E-Mail: Title: (1) Title: (2) Region: Date: (1) Date: (2) Division: Central SUMMARY OF CUSTOM INSTALLATION FEES* This Comcast Enterprise Services Sales Order Form ("Sales Order") shall be effective upon acceptance by Comcast. This Sales Order is made a part of the Comcast Enterprise Services Master Services Agreement, entered between Comcast and the undersigned and is subject to the Product Specific Attachment for the Service(s) ordered herein, located at http://business.comcast.com/terms-conditions-ent, (the "Agreement") . Unless otherwise indicated herein, capitalized words shall have the same meaning as in the Agreement. CUSTOMER USE ONLY (by authorized representative) COMCAST USE ONLY (by authorized representative) Richard Kasprzyk@comcast.com Richard_kasprzyk@comcast.com $0.00 *Note: Charges identified in the Sales Order are exclusive of maintenance and repair charges, and applicable federal, state, and local taxes, fees, surcharges and recoupments (however designated). Please refer to your Comcast Enterprise Services Master Services Agreement (MSA) for specific detail regarding such charges. Customer shall pay Comcast one hundred percent (100%) of the non-amortized Custom Installation Fees prior to the installation of Service. The existence of Hazardous Materials at the Service Location or a change in installation due to an Engineering Review may result in changes to the Custom and/or Standard Installation Fees payable by Customer. GENERAL COMMENTS AGREEMENT BY SIGNING BELOW, CUSTOMER ACKNOWLEDGES THAT IT HAS READ AND UNDERSTANDS THE FOREGOING 911 NOTICE AND THE 911 LIMITATIONS OF THE VOICE SERVICES. Chicago COMPANY ACKNOWLEDGES RECEIPT AND UNDERSTANDING OF THIS 911 NOTICE: Your Comcast Business Voice Services set forth in this Sales Order (the “Voice Services”) have the following 911 limitations: • In order for 911 calls to be properly directed to emergency services using the Voice Services, Customer must provide and maintain the correct service address information (“Registered Service Location”) for each telephone number and extension used by Customer. The Registered Service Location should also include information such as floor and office number as appropriate. • If the Voice Services are moved to, or used in, a different location without Customer providing an updated Registered Service Location, 911 calls may be directed to the wrong emergency authority, may transmit the wrong address, and/or the Voice Services (including 911) may fail altogether. Customer’s use of a telephone number not associated with its geographic location, or a failure to allot sufficient time for a Registered Service Location change to be processed, may increase these risks. • Failure by Customer to make updates to the Registered Service Location, including updates to restore service address to the original Registered Service Location, or failure to allot sufficient time for the Service Location update provisioning to complete may result in emergency services being dispatched to the incorrect Service Location. • Customers should call Comcast at 800-741-4141 if they have any questions or need to update the Registered Service Location in the E911 system. • The Voice Services use electrical power in the Customer’s premises. If there is an electrical power outage, 911 calling may be interrupted if back-up power is not installed, fails, or is exhausted. Voice Services that rely on a broadband connection may also be interrupted if the broadband service fails. • Calls using the Voice Services, including calls to 911, may not be completed if there is a problem with network facilities, including network congestion, network equipment and/or power failure, a broadband connection failure, or another technical problem. COMCAST ENTERPRISE SERVICES SALES ORDER FORM IL-144163-mazad-30829412 City of West Chicago CUSTOMER INFORMATION (for notices) City of West Chicago INVOICE ADDRESS 475 MAIN ST Viviana Ramirez West Chicago (630) 293-2255 IL • Customer is solely responsible for programming its telephone system to map each telephone number and extension to the correct location, and for updating the telephone system as necessary to reflect moves or additions of stations. • Customer 911 calls may be sent to an emergency call center where an agent will ask for the caller’s name, telephone number, and location, and then will contact the local emergency authority. By purchasing Comcast voice services, you are giving Comcast Business permission to request a copy of the Customer Service Record(s) from your existing carrier(s). Customer Service Records include the telephone numbers listed on the account(s) and may also include information related to services provided by such carrier(s). 60185 No vramirez@westchicago.org * If Yes, please provide and attach all applicable tax exemption certificates SUMMARY OF CHARGES (Details on following pages) SUMMARY OF STANDARD INSTALLATION FEES* COMCAST BUSINESS - I ===== PDF PAGE 14 ===== Account Name: Date: MSA ID#: SO ID#: Short Description of Service: Service Term: 24 MONTHS PAGE 2 of 7 Line Request Action Service(s) Tax Jurisdiction Qty Monthly One-Time 001 Renew Remove Ethernet Network Interface - 10 / 100 Interstate 1 ($40.70) $0.00 002 Renew Remove Ethernet Network Interface - 10 / 100 Interstate 1 ($40.70) $0.00 003 Renew Remove EPL - Basic Network Bandwidth Interstate 1 ($268.60) $0.00 004 Renew Remove EDI - Bandwidth Interstate 1 ($850.00) $0.00 005 Renew Remove EDI - Network Interface - Gig E Interstate 1 $0.00 $0.00 006 - - - $0.00 $0.00 007 Renew Add Ethernet Network Interface - 10 / 100 Interstate 1 $40.70 $0.00 008 Renew Add Ethernet Network Interface - 10 / 100 Interstate 1 $40.70 $0.00 009 Renew Add EPL - Basic Network Bandwidth Interstate 1 $268.60 $0.00 010 Renew Add EDI - Bandwidth Interstate 1 $1,000.00 $0.00 011 Renew Add EDI - Network Interface - Gig E Interstate 1 $0.00 $0.00 012 New Add IPv4 Static Address Block /28 (14) Interstate 1 $40.00 $0.00 013 - - - $0.00 $0.00 014 - - - $0.00 $0.00 015 - - - $0.00 $0.00 016 - - - $0.00 $0.00 017 - - - $0.00 $0.00 018 - - - $0.00 $0.00 019 - - - $0.00 $0.00 020 - - - $0.00 $0.00 021 - - - $0.00 $0.00 022 - - - $0.00 $0.00 023 - - - $0.00 $0.00 024 - - - $0.00 $0.00 025 - - - $0.00 $0.00 026 - - - $0.00 $0.00 027 - - - $0.00 $0.00 028 - - - $0.00 $0.00 029 - - - $0.00 $0.00 030 - - - $0.00 $0.00 031 - - - $0.00 $0.00 032 - - - $0.00 $0.00 033 - - - $0.00 $0.00 034 - - - $0.00 $0.00 035 - - - $0.00 $0.00 036 - - - $0.00 $0.00 037 - - - $0.00 $0.00 038 - - - $0.00 $0.00 039 - - - $0.00 $0.00 040 - - - $0.00 $0.00 041 - - - $0.00 $0.00 042 - - - $0.00 $0.00 043 - - - $0.00 $0.00 044 - - - $0.00 $0.00 045 - - - $0.00 $0.00 046 - - - $0.00 $0.00 047 - - - $0.00 $0.00 048 - - - $0.00 $0.00 049 - - - $0.00 $0.00 050 - - - $0.00 $0.00 * Services Location Details attached Charges are Exclusive of Equipment Fees PAGE 2 SUBTOTAL: $190.00 $0.00 - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - City of West Chicago / 325 SPENCER - - - - - City of West Chicago / 325 SPENCER - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - City of West Chicago - PW / 1400 W - City of West Chicago - PW / 1400 W City of West Chicago / 325 SPENC City of West Chicago / 325 SPENC - City of West Chicago - PW / 1400 W - City of West Chicago - PW / 1400 W City of West Chicago / 325 SPENC City of West Chicago / 325 SPENC City of West Chicago / 325 SPENC - - - - - - Port 100 Mbps Port Port 100 Mbps Port 100 Mbps 200 Mbps Static IP Port COMCAST ENTERPRISE SERVICES SALES ORDER FORM Description Solution Charges Port Service Location A* Service Location Z* IL-144163-mazad-30829412 IL-144163-mazad 7/13/2026 City of West Chicago Renew 100mbps EPL // upgrade to 200mbps edi SERVICES AND PRICING COMCAST BUSINESS I I I I ===== PDF PAGE 15 ===== Account Name: Date: MSA ID#: SO ID#: COMCAST ENTERPRISE SERVICES SALES ORDER FORM IL-144163-mazad-30829412 IL-144163-mazad 7/13/2026 City of West Chicago SERVICES AND PRICING PAGE 3 of 7 Line Request Action Service(s) Tax Jurisdiction Qty Monthly One-Time 051 - - - $0.00 $0.00 052 - - - $0.00 $0.00 053 - - - $0.00 $0.00 054 - - - $0.00 $0.00 055 - - - $0.00 $0.00 056 - - - $0.00 $0.00 057 - - - $0.00 $0.00 058 - - - $0.00 $0.00 059 - - - $0.00 $0.00 060 - - - $0.00 $0.00 061 - - - $0.00 $0.00 062 - - - $0.00 $0.00 063 - - - $0.00 $0.00 064 - - - $0.00 $0.00 065 - - - $0.00 $0.00 066 - - - $0.00 $0.00 067 - - - $0.00 $0.00 068 - - - $0.00 $0.00 069 - - - $0.00 $0.00 070 - - - $0.00 $0.00 071 - - - $0.00 $0.00 072 - - - $0.00 $0.00 073 - - - $0.00 $0.00 074 - - - $0.00 $0.00 075 - - - $0.00 $0.00 076 - - - $0.00 $0.00 077 - - - $0.00 $0.00 078 - - - $0.00 $0.00 079 - - - $0.00 $0.00 080 - - - $0.00 $0.00 081 - - - $0.00 $0.00 082 - - - $0.00 $0.00 083 - - - $0.00 $0.00 084 - - - $0.00 $0.00 085 - - - $0.00 $0.00 086 - - - $0.00 $0.00 087 - - - $0.00 $0.00 088 - - - $0.00 $0.00 089 - - - $0.00 $0.00 090 - - - $0.00 $0.00 091 - - - $0.00 $0.00 092 - - - $0.00 $0.00 093 - - - $0.00 $0.00 094 - - - $0.00 $0.00 095 - - - $0.00 $0.00 096 - - - $0.00 $0.00 097 - - - $0.00 $0.00 098 - - - $0.00 $0.00 099 - - - $0.00 $0.00 100 - - - $0.00 $0.00 101 - - - $0.00 $0.00 102 - - - $0.00 $0.00 * Services Location Details attached Charges are Exclusive of Equipment Fees PAGE 3 SUBTOTAL: $0.00 $0.00 - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - Service Location Z* - - - - - - - - - - - - - - Service Location A* Description Solution Charges -COMCAST BUSINESS I I I I ===== PDF PAGE 16 ===== Account Name: Date: MSA ID#: SO ID#: COMCAST ENTERPRISE SERVICES SALES ORDER FORM IL-144163-mazad-30829412 IL-144163-mazad 7/13/2026 City of West Chicago SERVICES AND PRICING PAGE 4 of 7 Line Request Action Service(s) Tax Jurisdiction Qty Monthly One-Time 103 - - - $0.00 $0.00 104 - - - $0.00 $0.00 105 - - - $0.00 $0.00 106 - - - $0.00 $0.00 107 - - - $0.00 $0.00 108 - - - $0.00 $0.00 109 - - - $0.00 $0.00 110 - - - $0.00 $0.00 111 - - - $0.00 $0.00 112 - - - $0.00 $0.00 113 - - - $0.00 $0.00 114 - - - $0.00 $0.00 115 - - - $0.00 $0.00 116 - - - $0.00 $0.00 117 - - - $0.00 $0.00 118 - - - $0.00 $0.00 119 - - - $0.00 $0.00 120 - - - $0.00 $0.00 121 - - - $0.00 $0.00 122 - - - $0.00 $0.00 123 - - - $0.00 $0.00 124 - - - $0.00 $0.00 125 - - - $0.00 $0.00 126 - - - $0.00 $0.00 127 - - - $0.00 $0.00 128 - - - $0.00 $0.00 129 - - - $0.00 $0.00 130 - - - $0.00 $0.00 131 - - - $0.00 $0.00 132 - - - $0.00 $0.00 133 - - - $0.00 $0.00 134 - - - $0.00 $0.00 135 - - - $0.00 $0.00 136 - - - $0.00 $0.00 137 - - - $0.00 $0.00 138 - - - $0.00 $0.00 139 - - - $0.00 $0.00 140 - - - $0.00 $0.00 141 - - - $0.00 $0.00 142 - - - $0.00 $0.00 143 - - - $0.00 $0.00 144 - - - $0.00 $0.00 145 - - - $0.00 $0.00 146 - - - $0.00 $0.00 147 - - - $0.00 $0.00 148 - - - $0.00 $0.00 149 - - - $0.00 $0.00 150 - - - $0.00 $0.00 151 - - - $0.00 $0.00 152 - - - $0.00 $0.00 153 - - - $0.00 $0.00 * Services Location Details attached Charges are Exclusive of Equipment Fees PAGE 4 SUBTOTAL: $0.00 $0.00 - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - Service Location Z* Service Location A* Solution Charges Description ~ COMCAST BUSINESS I I I I ===== PDF PAGE 17 ===== Date: 7/13/2026 MSA ID#: SO ID#: Account Name: Line State Incremental Equipment Fee 1 IL $39.95 2 IL $0.00 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 37 Technical Contact On Site (Yes/No) PAGE 5 of 7 630 400 1460 City of West Chicago 325 SPENCER ST WEST CHICAGO 60185 Yoshing Lin 630 400 0460 Public Works 1400 W HAWTHORNE LN WEST CHICAGO 60185 Yoshing Lin COMCAST ENTERPRISE SERVICES SALES ORDER FORM SERVICE LOCATION DETAIL INFORMATION IL-144163-mazad IL-144163-mazad-30829412 City of West Chicago Location Name/Site ID Address 1 Address 2 City Zip Code Technical/Local Contact Name Technical/Local Contact Phone # Technical/Local Contact Email Address COMCAST BUSINESS I I I I -- ===== PDF PAGE 18 ===== Date: 7/13/2026 MSA ID#: SO ID#: Account Name: COMCAST ENTERPRISE SERVICES SALES ORDER FORM SERVICE LOCATION DETAIL INFORMATION IL-144163-mazad IL-144163-mazad-30829412 City of West Chicago Line State Incremental Equipment Fee 38 39 40 41 42 43 44 45 46 47 48 49 50 51 52 53 54 55 56 57 58 59 60 61 62 63 64 65 66 67 68 69 70 71 72 73 74 75 76 77 78 79 80 Technical Contact On Site (Yes/No) Zip Code Location Name/Site ID Technical/Local Contact Email Address Address 1 Address 2 City PAGE 6 of 7 Technical/Local Contact Name Technical/Local Contact Phone # COMCAST BUSINESS I I I I ===== PDF PAGE 19 ===== Date: 7/13/2026 MSA ID#: SO ID#: Account Name: Service Term: 24 MONTHS Site # Full PRI # Additional Channels PORT 1 # Additional Channels PORT 2 # Additional Channels PORT 3 # Additional Channels PORT 4 # Additional Channels PORT 5 # Additional Channels PORT 6 # Additional Channels PORT 7 # Additional Channels PORT 8 SIP Trunk CCS # of 1 TN Blocks # of 20 TN Blocks # of 100 TN Blocks # of 200 TN Blocks # of 1000 TN Blocks # of Trunk Groups with DNIS Existing Customer Existing Customer MRC Existing Customer Equip Fee MRC Total Customer MRC Incremental Monthly Equipment Fee 1 $0.00 $0.00 $0.00 $0.00 2 $0.00 $0.00 $0.00 $0.00 3 $0.00 $0.00 $0.00 $0.00 $0.00 4 $0.00 $0.00 $0.00 $0.00 5 $0.00 $0.00 $0.00 $0.00 6 $0.00 $0.00 $0.00 $0.00 7 $0.00 $0.00 $0.00 $0.00 $0.00 8 $0.00 $0.00 $0.00 $0.00 $0.00 9 $0.00 $0.00 $0.00 $0.00 $0.00 10 $0.00 $0.00 $0.00 $0.00 $0.00 11 $0.00 $0.00 $0.00 $0.00 $0.00 12 $0.00 $0.00 $0.00 $0.00 $0.00 13 $0.00 $0.00 $0.00 $0.00 $0.00 14 $0.00 $0.00 $0.00 $0.00 $0.00 15 $0.00 $0.00 $0.00 $0.00 $0.00 16 $0.00 $0.00 $0.00 $0.00 $0.00 17 $0.00 $0.00 $0.00 $0.00 $0.00 18 $0.00 $0.00 $0.00 $0.00 $0.00 19 $0.00 $0.00 $0.00 $0.00 $0.00 20 $0.00 $0.00 $0.00 $0.00 $0.00 21 $0.00 $0.00 $0.00 $0.00 $0.00 22 $0.00 $0.00 $0.00 $0.00 $0.00 23 $0.00 $0.00 $0.00 $0.00 $0.00 24 $0.00 $0.00 $0.00 $0.00 $0.00 25 $0.00 $0.00 $0.00 $0.00 $0.00 26 $0.00 $0.00 $0.00 $0.00 $0.00 27 $0.00 $0.00 $0.00 $0.00 $0.00 28 $0.00 $0.00 $0.00 $0.00 $0.00 29 $0.00 $0.00 $0.00 $0.00 $0.00 30 $0.00 $0.00 $0.00 $0.00 $0.00 31 $0.00 $0.00 $0.00 $0.00 $0.00 32 $0.00 $0.00 $0.00 $0.00 $0.00 33 $0.00 $0.00 $0.00 $0.00 $0.00 34 $0.00 $0.00 $0.00 $0.00 $0.00 35 $0.00 $0.00 $0.00 $0.00 $0.00 36 $0.00 $0.00 $0.00 $0.00 $0.00 37 $0.00 $0.00 $0.00 $0.00 $0.00 Page 7 Total: $0.00 $0.00 $0.00 $0.00 COMCAST TRUNK SERVICES SALES ORDER FORM SUMMARY OF TRUNK SERVICES AND PRICING IL-144163-mazad-30829412 City of West Chicago IL-144163-mazad $0.00 $0.00 $0.00 $0.00 $0.00 PAGE 7 of 7 Location Name/Site ID # of 500 TN Blocks Monthly Call Detail Record Standard Installation Fees # of Toll Free #'s # of Trunk Groups # of RCF TNs Solution Charges Incremental Monthly Recurring Charges $0.00 $0.00 $0.00 $0.00 $0.00 $0.00 $0.00 $0.00 $0.00 $0.00 $0.00 $0.00 $0.00 $0.00 $0.00 $0.00 $0.00 $0.00 $0.00 $0.00 $0.00 $0.00 $0.00 $0.00 $0.00 $0.00 $0.00 $0.00 $0.00 $0.00 $0.00 $0.00 $0.00 $0.00 $0.00 $0.00 # Fractional PRI $0.00 $0.00 $0.00 COMCAST BUSINESS I