Resident guide
Police Reports and Common Questions
Know when to call 911, when online reporting may be appropriate, and where to confirm current Police procedures.
Get immediate help
Call 911 for emergencies or immediate police service. Call 630-293-2222 for administrative and non-emergency information.
Online reports
The online system is not monitored 24/7. It may accept limited incidents in City limits when there is no injury, known suspect, evidence or witness. Confirm eligibility and report categories in the official portal.
Other questions
Use current Police and court sources for solicitors, parking-ticket hearings, traffic cases and curfew rules. Procedures, thresholds and response times can change.
Source coverage: FAQs
What phone number do I call when I need a police officer? A: 9-1-1 is a response number to be used anytime that a police officer is needed – whether for an emergency or non-emergency. 9-1-1 should be used for both service and emergency calls – it is a police response number. 9-1-1 can be used from a traditional phone or a cellular phone. Residents that need information or administrative services may call (630) 293-2222 during regular business hours. Regular business hours are Monday through Friday between 8:00 a.m. and 4:30 p.m. After business hours if you dial 630-293-2222 please stay on the line and your call will be forwarded to the dispatch center. How do I make a report when the office is closed? After regular business hours, anyone wanting to make a police report may summon an officer by using the phone located This local guide preserves this stable context; use the official source for changing forms, dates, fees, rosters, availability, legal documents and current operations.
Source coverage: West Chicago Police Department Online Reporting System
If this is an Emergency or you are requesting police services, please call 911. This system is not monitored on a 24/7 basis. Please confirm the following to find out if online citizen police report filing is right for you: This is not an Emergency There are no injuries There are no known suspects This incident occurred within the West Chicago city limits There is no evidence to collect at the incident location There are no witnesses to the incident The following crimes or reports may be submitted through the Online Reporting System: Accidental Damage to Vehicle Burglary from Motor Vehicle Criminal Damage to Property/Vehicle under $300 Harassment by Electronic Communications Identity Theft Lost Property Telephone Harassment Theft Under $500 – No Suspect Information Trespass to Vehicle – No Suspect Information All cases filed using the Online Reporting System will be reviewed Please allow 5 This local guide preserves this stable context; use the official source for changing forms, dates, fees, rosters, availability, legal documents and current operations.