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Resident guide

Resident Assistance and Everyday Help

Find senior, transportation, meal, home, animal and seasonal service handoffs without relying on stale program details.

Before you act: Confirm dates, fees, forms, requirements and availability in the official source before acting.

Older adults and people with disabilities

Current partner programs may offer transportation, meals, friendly visits, yard work or minor home help. Eligibility, fares and availability belong to each provider.

Animals and wildlife

Use DuPage Animal Services for animal-control and lost/found pet resources. Call 911 for an immediate threat. Confirm any nuisance-wildlife contractor before hiring.

Snow and seasonal services

The City prioritizes major routes before residential streets. Follow current parking restrictions and keep hydrants, sidewalks and collection areas accessible. Check current news for seasonal programs.

Historical community storytelling

At Home with Merle Burleigh is historical community-writing material, not a current weekly publishing promise. Find available stories through the City news archive.

Source coverage: At Home with Merle Burleigh

About Merle Burleigh Merle Burleigh is an independent writer contracted by the City of West Chicago to produce a weekly column that chronicles community life in the community. Merle’s blog is posted regularly each Wednesday on the City’s website and the City’s social media platforms.

Source coverage: Resident Services

Resident Services Senior Services Online Citizen Police Reporting Animal Control Snow Removal Cemetery Management Online Citizen Police Reporting Citizens can provide details of incidents that do not require immediate police response. Details will be reviewed by the West Chicago Police Department and responded to accordingly. The following crimes or reports may be submitted through the Online Reporting System: Accidental Damage to Vehicle Burglary from Motor Vehicle Criminal Damage to Property/Vehicle under $300 Harassment by Electronic Communications Identity Theft Lost Property Telephone Harassment Theft Under $500 – No Suspect Information Trespass to Vehicle – No Suspect Information Please confirm the following to find out if online citizen police report filing is right for you: This is not an Emergency There are no injuries There are no known suspects This incident occurred within the West Chicago city limits There is no evidence to collect at the incident This local guide preserves this stable context; use the official source for changing forms, dates, fees, rosters, availability, legal documents and current operations.

How to use partner services

Start with the provider that operates the program, describe the help needed, and ask about service area, age or disability eligibility, enrollment, scheduling, fares, wait lists and accommodations. The City guide explains what each service is for but does not promise that a partner has space or funding.

Official sources and current systems