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Home services

Water, sewer, trash & recycling

Pay a bill, understand current rates, find your collection day, or prepare items for pickup.

Most common tasks

City service

Water & sewer

Online

Make a one-time Illinois E-Pay payment. The State charges a convenience fee.

Pay online ↗

Automatic withdrawal

Payments are deducted from checking or savings on the last banking day of the month.

Get the form ↗

In person or drop box

Finance Department, 475 Main Street, weekdays 8:00 a.m.–4:30 p.m. The parking-lot drop box accepts check or money order.

By mail

City of West Chicago, PO Box 4698, Carol Stream, IL 60197.

Bills are issued every two months. If a bill does not arrive during the first week of your billing month, call 630-293-2200.

Effective January 1, 2026

Water and sewer rates

Common residential charges
Charge2026 rate
Minimum water usage, meter ¾ inch or less$30.00 for the first 2,491 gallons
Water above 2,491 gallons$9.90 per 1,000 gallons
Sewer, all usage$11.00 per 1,000 gallons
Billing charge$4.00 per bill
Other meter sizes and nonresidential charges

Minimum charges increase by meter size from $40 for a 1-inch meter to $8,300 for a 12-inch meter. Nonresidential sewer pretreatment is $0.34 per 1,000 gallons. Confirm the full schedule with the official source.

Sprinkler and hydrant meters

Optional sprinkler meters record outdoor use and are billed at the water rate plus a 15% surcharge without sewer charges. A private contractor installs the meter and the City must inspect it. Hydrant meters are not issued for general public or commercial use.

Groot service

Trash & recycling

35-gallon cart

$20.53

Regular monthly rate. Senior rate is $13.00 for eligible residents age 65 or older.

95-gallon cart

$24.69

Monthly rate for a larger household cart.

Universal sticker

$3.12

Required for each extra refuse container or yard-waste bag/bundle.

Pickup occurs Monday, Wednesday, Thursday or Friday based on address. Weekday holidays delay service by one day for the rest of the week.

Find your pickup day ↗

Prepare for collection

Yard waste, recycling and large items

Yard waste

Collected April 1–November 30. Use a brown lawn bag under 50 pounds or bundle branches no wider than 3 inches. Each bag or bundle needs a universal sticker.

Recycling

Collected on your regular pickup day. A sticker is not required. Clearly mark resident-provided containers “Recycling.”

Bulk items

Items over 50 pounds or too large for a cart generally require one universal sticker. Size and preparation limits apply.

Pause service

Residents away for more than four weeks may pause service and set an automatic resume date.

Contact Groot ↗

Dumpster rental

Use a City-licensed company. Maximum placement is 14 days; verify the current provider list before ordering.